─── CUSTOMER SUPPORT

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Questions about a report you've received? Need a refund? Spotted incorrect data? Get in touch and we'll respond within 24 hours, Monday to Saturday.

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RESPONSE TIME

Within 24 hours

Mon–Sat · WAT

LOCATION

Lagos, Nigeria

Operating in WAT (UTC+1)

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We read every message. For paid reports, include your reference number (starts with LLC-) so we can find it fast.

FREQUENTLY ASKED

REFUND POLICY · SUMMARY

1If our automated checks failed to return real data (e.g. all 6 returned "temporarily unavailable")
2If you received the wrong report due to a coordinate extraction error on our end
3If you were charged twice for the same Paystack reference
4Refund requests must be made within 48 hours of payment with the LLC- reference number